Privacy Policy

Last Updated: 7/28/2026

This Privacy Policy (this “Privacy Policy”) discloses how Interstate Packaging (“we,” “our,” or “us”) collect information from or about you (“you” or “your”) when you visit the website www.interstatepkg.com (the “Site”) or any social media networks, interactive features, and other services that link to this Privacy Policy. This Privacy Policy also describes the choices you can make about our use of your information.

We reserve the right to update or change this Privacy Policy at any time, by posting the amended version including the effective date of the updated version. We will announce any material changes to this Privacy Policy through an alert on our website and/or via email. By using the Site and accepting these terms, you agree to the terms of this Privacy Policy and the collection and use of information in accordance with this Privacy Policy. If you do not agree to be bound by this Privacy Policy, then do not access or use the Site or disclose any personal information through the Site.

State Privacy Rights Notice / California Notice at Collection: See the State Privacy Rights Notice / California Notice at Collection section below for important information about your rights under applicable state privacy laws.

How to Contact Us

You may update your preferences and information by contacting us at the e-mail address or phone number below. Additionally, if you have any questions or concerns about our use of your Personal Information (defined below), please do not hesitate to contact us through any of the methods below.

Phone: 615-797-9000 Email: info@interstatepkg.com

You can write to us at:

Interstate Packaging 2285 HIGHWAY 47 N WHITE BLUFF, TN 37187-4126

What This Website Collects

When you visit our Site, we may collect information about you including non-personally identifiable information or “Personal Information,” which is information that may identify, relate to, describe, or be capable of being associated with or reasonably linked, directly or indirectly, with a particular identified or identifiable person or household. If we combine non-personally identifiable information with Personal Information, we will treat such information appropriately, but not all rights may apply to the non-personally identifiable information portion.

We do not consider Personal Information to include information that can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.

Depending upon your interactions with our Site and the choices you make, as further described below, the types of Personal Information collected may include (but are not limited to):

  • Identifiers, such as first and last name, postal address or work address, e-mail address, account username and password, and Internet Protocol (IP) address;

  • Internet or Electronic Network Activity, such as:

    • Web browser specifications, usage data, and search history, including the webpages you visit, websites visited before accessing the Site (including referring URLs), and websites visited after accessing the Site;
    • Device, connectivity, and configuration data, including device ID numbers, nearby networks, browser type, operating system, information about how and when you used the Site, and language settings;
  • Geolocation data about your device’s location, which you may provide to us directly or which may be inferred from your IP address and internet connection data;

  • Commercial information and interactions, such as:

    • Records of transactions and other information you post or otherwise submit to us, including the products or services purchased, obtained, or considered (for example, cart history), and other order, purchasing, or consuming histories or tendencies;
    • Records of interactions with us via email, telephone, or other means; this may include audio recordings, the date and time you interacted with us, the content of your interaction with us, and the method by which you interacted with us;
  • Financial information, such as shipping and billing address and payment information (including bank account number and credit or debit card number, type, and expiration date); and

  • Professional or employment-related information, such as job title, company name, and past employment history.

We may also collect “non-personal information,” which is information that does not identify or relate to an individual or household, or that may be obtained by removing all identifiers from Personal Information (for example, by anonymizing data). If we connect or combine non-personal information with Personal Information, we will treat such combined information as Personal Information.

Cookies & Tracking Technologies We Use

Interstate Packaging and certain third parties may use cookies, pixel tags, and similar tracking technologies to support the operation of the Website and to improve user experience. This information may be collected through server logs, cookies, pixel tags, and similar technologies. For more information, see our Cookie Policy.

How We Share Your Information

We share non-personal information with third parties at our discretion.

We do not sell your Personal Information in the traditional sense (i.e., in exchange for money), and we will not do so. However, because we use analytics cookies, pixel tags, and similar tracking technologies, certain disclosures of online identifiers, device information, and internet activity to analytics partners may be considered “selling” or “sharing” under various data privacy laws.

In connection with our Website, we may share your Personal Information with certain third parties whom we engage to help us run our business and perform services on or through the Website, including under the following circumstances:

  • Software and service providers we use to manage and process your information (for example, providers of communication services (e.g., email providers)).
  • Corporate affiliates, including corporate partners, subsidiaries, other affiliated and associated entities, and customers.
  • Marketing service providers we use to communicate with you.
  • Business partners, including promotional partners who may help us run a joint promotion or who may provide a product or service in partnership or collaboration with us in participating regions.
  • Third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
  • Other third parties with whom you expressly request or authorize us to share your Personal Information.

We may also be required to transfer or disclose Personal Information to third parties without prior consent if required by law, such as pursuant to a court-ordered subpoena, search warrant, or other governmental or court order; if required by exigent circumstances; where necessary to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; where necessary to detect, prevent, or otherwise address fraud, security, or technical issues; or where we have another legitimate interest in doing so.

You understand and agree that your information and data provided by or otherwise collected or generated in connection with your use of the Website, including, without limitation, Personal Information, is subject to the rights and licenses granted to us herein.

How We Safeguard Your Personal Information

The security of your data is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information (for example, using encryption software that meets or exceeds industry standards, and keeping employees up to date on Interstate Packaging’s security and privacy practices), we cannot guarantee absolute security of any information you transmit to us or through the Website.

ANY TRANSMISSION OF PERSONAL INFORMATION IS AT YOUR OWN RISK. BY USING OUR WEBSITE, YOU ACKNOWLEDGE AND ACCEPT THESE RISKS. AS A RESULT, WE CANNOT GUARANTEE OR WARRANT THE SECURITY OF ANY INFORMATION YOU DISCLOSE OR TRANSMIT TO US OR THAT IS OTHERWISE PROVIDED TO US, AND WE ARE NOT RESPONSIBLE FOR THE THEFT, DESTRUCTION, OR INADVERTENT DISCLOSURE OF SUCH INFORMATION. IT IS YOUR RESPONSIBILITY TO SAFEGUARD ANY PASSWORDS, ID NUMBERS, OR OTHER SPECIAL ACCESS FEATURES ASSOCIATED WITH YOUR USE OF THE WEBSITE.

How Long We Store Your Information

We will retain your Personal Information only for as long as is necessary for the legitimate business purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal, accounting, or reporting obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. Additionally, we may continue to store your Personal Information contained in our standard back-ups. This applies to all categories of Personal Information in use by us.

State Privacy Rights Notice / California Notice at Collection

This section describes how we may collect, use, and disclose personal information of residents of the United States in connection with our Site pursuant to applicable state consumer privacy laws (collectively, “State Privacy Laws”). If you are a resident of a state with a State Privacy Law, this section applies to you.

If you are a California resident, this section serves as our Notice at Collection pursuant to the California Consumer Privacy Act (the “CCPA”). As used in this section, “personal information” has the meaning defined under the CCPA.

Categories of Personal Information We Collect and Use

The table below summarizes the categories of personal information we may have collected in the past twelve (12) months and the purposes for which we may collect and use that information.

CategoryDescriptionBusiness or Commercial Purposes
IdentifiersReal name, postal/work address, IP address and online identifiers, e-mail address, account username and passwordProcessing/fulfilling orders; Customer service; Account registration/maintenance; Site administration; Fraud & security; Compliance; Analytics; Advertising & marketing
California Customer Records Personal InformationName, address, telephone number, bank account number, professional/employment info, credit/debit card number, other financial informationSame as above
Internet or Electronic Network ActivityOnline identifiers (incl. IP), browser info, usage data, browsing/search history, cookies, device/network info, interactions with site/adsSame as above
Geolocation DataDevice’s approximate physical location (incl. lat/long, Wi-Fi network, cell tower pings), provided directly or inferred from IPProcessing/fulfilling orders; Customer service; Site administration; Fraud & security; Analytics; Advertising & marketing
Commercial InformationRecords of personal property, products/services purchased/obtained/considered, purchasing/consuming historiesProcessing/fulfilling orders; Customer service; Account registration/maintenance; Site administration; Fraud & security; Compliance; Analytics; Advertising & marketing
Professional or Employment-Related InformationJob title, company name, past employment historyFraud & security; Hiring & employment; Compliance

Sale or Sharing of Personal Information

Interstate Packaging does not sell personal information for money in the ordinary sense. However, because Interstate Packaging uses advertising and analytics cookies, pixel tags, and similar tracking technologies, certain disclosures of online identifiers, device information, and internet activity to advertising or analytics partners may be considered “selling,” “sharing,” or “cross-context behavioral advertising” under the CCPA and other State Privacy Laws.

Category Disclosed for Advertising or AnalyticsPurposeCategories of Recipients
IdentifiersTargeted advertising and remarketingAdvertising and marketing partners
California Customer Records Personal InformationTargeted advertising and remarketingAdvertising and marketing partners
Internet or Electronic Network ActivityAdvertising and marketing partners
Commercial Information and InteractionsTargeted advertising and remarketingAdvertising and marketing partners

Interstate Packaging does not knowingly sell or share the personal information of individuals under sixteen (16) years of age.

Your Consumer Privacy Rights

Depending upon where you live in the United States, if you are a resident of a state with a State Privacy Law, you may have certain rights with respect to your personal information that we have collected and used under certain circumstances, which may include the following:

  • Right to Know. The right to confirm whether or not we process your personal information.
  • Right to Access. The right to request that we disclose the following information regarding our use of your personal information during the past twelve (12) months: the categories/specific pieces of personal information collected; the business/commercial purposes for collection, use, sale, or sharing; the categories of sources; the categories (and in some jurisdictions, specific third parties) with whom information was disclosed; if disclosed for a business purpose, a list of categories disclosed per recipient; if sold/shared, a list of categories disclosed per recipient.
  • Right to Portability. The right to receive a portable copy of your personal information that we have collected.
  • Right to Correct. The right to request correction of your inaccurate personal information.
  • Right to Delete. The right to request that we delete your personal information (subject to certain exceptions under applicable law).
  • Right to Opt Out. The right to opt out of (1) the sale of your personal information, (2) the sharing of your personal information for cross-context behavioral or targeted advertising purposes, and/or (3) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. We do not engage in such profiling.
  • Right to Non-Discrimination/Non-Retaliation. Interstate Packaging will not discriminate or retaliate against you for exercising any of your rights under the CCPA.

These rights may not apply in certain jurisdictions or under certain circumstances permitted by law. For example, we may need to retain information you have requested that we delete to complete a transaction for which your personal information was collected, provide a product or service you requested, perform a contract to which you are a party, or take steps at your request prior to entering into a contract.

How to Exercise Your Consumer Privacy Rights

If you are a resident of a jurisdiction with a State Privacy Law where one or more of these rights are granted to you, and if you wish to exercise your Right to Know, Right to Portability, Right to Correct, or Right to Delete as listed above, please contact us using any of the methods specified in How to Contact Us above.

Please describe your request with enough detail for us to understand, evaluate, and respond to it. For some requests, we may request information necessary to verify your identity before processing such request.

Where permitted by law, you may designate an authorized agent to submit a request on your behalf. We may require proof of the agent’s authority and may separately verify your identity. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

You may exercise your Right to Opt Out of Sale or Sharing by clicking on the “Do Not Sell/Share My Personal Information” link on the footer of our Site. Our Site recognizes the Global Privacy Control (“GPC”), which is a browser-based signal that communicates your opt-out preferences. When we detect a GPC signal from your browser or device, we will treat it as a valid request to opt out of the sale and sharing of your personal information, as well as a request to opt out of cross-contextual behavioral advertising, as applicable under the CCPA and other State Privacy Laws. The signal will apply to the specific browser or device from which the signal is sent. To implement GPC, you may download a browser or extension that supports the signal. For more information about GPC, visit https://globalprivacycontrol.org/.

Do Not Track is a preference you can set in your web browser to inform websites that you do not want your online browsing activities to be tracked. However, these features are not yet uniform, so we do not currently respond to such features or signals.

Notice to Non-U.S. Visitors and Customers — Transfer of Data to U.S.

If you are located outside the United States of America and choose to provide information to us, please note that we are a United States company, and you should be aware that your personal information will be transferred to the United States of America, the laws of which may be deemed by your country to have inadequate data protection. Personal Information may be subject to disclosure or access requests by the government, courts, or law enforcement or regulatory agencies according to applicable United States law. If you are located in a country outside the United States of America and voluntarily submit personal information to us, you thereby consent to the general use of such information as provided in this Policy and to the transfer of that information to, and/or storage of that information in, the United States of America.

Links to Other Sites

The Site may contain links to other websites. When you click on one of these links, you will be transferred out of the Site and connected to the website of the organization or company that you selected. We are not responsible for the nature, quality or accuracy of the content or opinions expressed on such websites, or of the services provided through such websites. Such websites are not investigated, monitored or checked for quality, accuracy or completeness by us. Inclusion of any linked website on the Site does not imply or express an approval or endorsement of the linked website by us, or of any of the content, opinions, products or services provided on these websites. Even if an affiliation exists between the Site and a third-party website or application, we exercise no control over linked sites. Each of these linked sites maintains its own independent privacy and data collection policies and procedures. We encourage you to visit these websites to find additional related information. We are not responsible for the privacy practices or the content of such websites. Please read the privacy statement of any website you may visit.

Special Notice to Non-U.S. Users — Transfer of Data

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

This Website is provided solely to individuals located in the United States. By using the Website, you represent that you are located in the United States. If you are located in a country outside the United States and voluntarily submit Personal Information to us, you thereby consent to the general use and disclosure of your Personal Information as provided in this Privacy Policy and to the transfer of that Personal Information to, and/or storage of that Personal Information in, the United States.

Policy on Children’s Information

Our Website is not created for anyone under the age of 18 (“Children” or “Child”). By using the Website, you represent that you are at least 18 years old. If you do not meet this age requirement, then you must not access or use our Website.

Protecting the privacy of children is very important to us. We strictly adhere to the Children’s Online Privacy and Protection Act of 1998 (“COPPA”). For that reason, we do not knowingly collect or maintain information obtained through the Website from those we actually know are under 18 years of age, and no part of the Website is structured to attract anyone under 18. For more information about COPPA, which applies to websites that direct their services to children under the age of thirteen (13), please visit the Federal Trade Commission’s website at https://www.ftc.gov/tips-advice/business-center/guidance/complying-coppa-frequently-asked-questions.

If you are a parent or guardian, and if you are aware that your child has provided us with Personal Information, please contact us through one of the methods listed under How to Contact Us above. If we become aware that we have collected Personal Information from children without verification or parental consent, we will take reasonable steps to remove that information from our servers.